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Fitness Equipment & Home Fitness Equipment Customer Service
Fitness Equipment Customer Service
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here to see our selection of Fitness Equipment.
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for visiting AmericanFitness.net.
Every day we help thousands of customers find the Fitness Equipment
and Home Fitness Equipment they need. With a huge selection of Fitness
Equipment products you are sure to find just the item you are looking
for. We have been in the Fitness Equipment
business since 1998 and truly appreciate the opportunity
to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status
of your Fitness Equipment order?
Call our friendly and knowledgeable customer service department
and they can take your order over the phone, give you more info
about a product and answer any other questions you may have.
Customer service numbers:
866-633-9961
6AM - 9PM Pacific
Customer service email:
admin@AmericanFitness.net
Contact AmericanFitness.net
Phone
866-633-9961
6AM - 9PM Pacific
Email
admin@AmericanFitness.net
Mail
8630 SW Scholls Ferry Road
Suite 323
Beaverton, OR 97008
Return Policy on all Fitness Equipment products
If you are not fully satisfied within 14 days of the
delivery date, please return your order to us. Call our dedicated
customer service at 1-866-633-9961 and they will assign to you a
Return Authorization Number (RAN) which allows us to keep track
of the return.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns for
an item with any indications that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a 20%
restocking fee and must be returned within 2 weeks (14 days) after
receiving the item. If you have any questions about the restocking
fee as it pertains to your order please call us before we ship the
product as once it leaves the warehouse we have incurred our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at
admin@AmericanFitness.net
or via telephone at 1-866-633-9961.
Note: Shipping charges
cannot be refunded.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken
or defective, we will either replace the broken parts if possible
or ship out a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express
ship replacement pieces.
We work hard to make your shopping experience at AmericanFitness.net
an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned or
exchanged product back from you. Within 72 hours of receiving the
item back in our warehouse, you will receive an e-mail that reflects
that your credit card has been credited.
All refunds granted are for the purchase price of
the product only and can only be issued to the credit card used
at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please call us at 1-866-633-9961 within four hours of placing
your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from
being processed and/or shipped but there is no guarantee that we
will be able to stop it in time
AmericanFitness.net Privacy Policy
We will never sell any customer's information to any
third party. This is our pledge to you, our customer. Any information
gathered on this site will be used only by AmericanFitness.net. One month
after your order is placed; your credit card information is automatically
deleted from our database. Your privacy is our first and main concern.
We understand that you want to be able to purchase Fitness Equipment online and
not have to give away your personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our web site and our
customers, we face the same risks as all Internet companies.
100% secure shopping at AmericanFitness.net - Trusted since 1998
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